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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
28 Surveys

Surveyed 1 year ago
Represented the Seller
4.85/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.40/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“SHE DID A TERIFIC JOB AND I AM REALLY SATISIFIED WITH THE SALE”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Seller
4.69/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
3.75/5
Experience
5/5

“Donna did a great job. She was always there to answer our phone call questions and she gave us good advice about what to expect. We would use her again but my wife said our next move is to the old folks home and we're not taking anything with us. Thank you Donna!”

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ Donna was very knowledgeable and very helpful throughout the transaction. Pleasant person to do business transactions.”

Surveyed 3 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had a short time period to pick a perfect home. She listened to my requirements and work vigilantly with the schedule that I had been given. Very organized which is a necessity in a large city area during a pandemic. She was kind and understood the reasoning I would give between the showing of homes. Her guidance was a key part of a successful move between states. ”

Surveyed 4 years ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Donna Hines was an excellent experience. She understood our needs, and did her very best to meet them. Her knowledge of the local area was of great value when it came to selecting the areas we wanted to look for a home in, and kept us from wasting time with less than suitable neighborhoods. She was patient with us, and understood how important finding the right home was to us. Donna was professional in every way, and made the complicated process of buying a new home seem as effortless as possible. Overall, we were very pleased to have Donna Hines as our realtor, and would not hesitate to recommend her to anyone looking for a home in the North Houston area. ”

Surveyed 5 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We relied on Donna Hines throughout the whole process. She was very professional and knowledgeable on all aspects of the home purchase. She is great to work with and would definitely use her again!!”

Surveyed 6 years ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
4.90/5

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 years ago
Represented the Seller
4.46/5
Start FullStart FullStart FullStart FullStar Half
Competency
3.55/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is the second time we have used Anna, she is very knowledgeable in the field of relocation moves. She knows how to deal with the relocation company is and move the process along quickly. She has a great realtor and we have appreciated her work!”

Overall Rating
4.95/5
Rate based on 28 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.85 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience